How can we help?

Contact the Hologram team at [email protected] for Concors support, privacy questions and content concerns.

Connecting from iPhone

Add your machine using the Concors desktop app, then sign in to the same account on iPhone. Keep the machine online and its daemon up to date. The iPhone app connects to existing machines; it does not provision or sell them.

Report a problem or AI content

In the app, open Settings → Account → Report content or a problem. Describe what happened and what you expected. Include your app version, iPhone/iOS version and the approximate time. You can also email us. Reports help us investigate harmful or inaccurate output; always review AI suggestions before running commands or using generated code.

Never include API keys, passwords, private customer code or unnecessary personal information. For public, non-sensitive bug reports, you can also use GitHub issues.

Delete your account

Open Settings → Account → Delete my account, or use the self-service deletion page. You will sign in to confirm your identity, review affected resources and explicitly confirm permanent deletion. Emailing support is not required.

Privacy and AI sharing

Read our privacy policy. You can withdraw AI-sharing permission in account settings. This stops new applicable requests from this iPhone; work already running on a connected machine may need to be stopped there.